TruVoice

TruVoice provides a wide range of competitive Platform Solutions for the telephony market.

TruVoice provides a carrier-grade, voice solution based on SIP (Session Initiation Protocol) technology built on a highly reliable and proven platform.

TruVoice leverages technology  and innovation that guarantees customers a continuous roadmap to Value Added services beyond VoIP.

Hosted Voice

Hosted Voices are cloud-based PBX and Contact Centre solutions that provide business-grade telephony and unified communications applications.

Cloud PBX

CloudPBX is a full-featured Business Cloud Telephony and Unified Communications solution that is scalable, secure and flexible. CloudPBX removes the initial capital investment, and ongoing maintenance and support cost associated with traditional Customer Premises PBX systems.

Cloud Contact Centre
Cloud Contact Centre

Cloud Contact Centre is designed to simplify and enhance call management at the busy call centers and contact centers of any size. Cloud Contact Centre provides Agent & Supervisor Applications, Dialer functions, Real-time Agent monitoring and Wallboard features.

Hosted Voice

Hosted Voices are cloud-based PBX and Contact Centre solutions that provide business-grade telephony and unified communications applications.

Cloud PBX

CloudPBX is a full-featured Business Cloud Telephony and Unified Communications solution that is scalable, secure and flexible. CloudPBX removes the initial capital investment, and ongoing maintenance and support cost associated with traditional Customer Premises PBX systems.

Cloud Contact Centre
Cloud Contact Centre

Cloud Contact Centre is designed to simplify and enhance call management at the busy call centers and contact centers of any size. Cloud Contact Centre provides Agent & Supervisor Applications, Dialer functions, Real-time Agent monitoring and Wallboard features.

Multiline Trunk

Multi-line services provide reliable cost effective trunk telephony solutions to replace traditional digital ISDN BRI/PRI  connections to the PSTN (Public Switched Telephone Network).

SIP Trunk

SIP Trunk is a scalable and flexible VoIP trunk solution that provides multi-line services for connection to SIP based CPE.

Teams Trunk

Teams Trunk is a scalable and flexible IP based voice trunk solution that provides multi-line services for Microsoft Teams Deployments.

Multiline Trunk

Multi-line services provide reliable cost effective trunk telephony solutions to replace traditional digital ISDN BRI/PRI  connections to the PSTN (Public Switched Telephone Network).

SIP Trunk

SIP Trunk is a scalable and flexible VoIP trunk solution that provides multi-line services for connection to SIP based CPE.

Teams Trunk

Teams Trunk is a scalable and flexible IP based voice trunk solution that provides multi-line services for Microsoft Teams Deployments.

Singleline Phone

 Single line services provide low cost and enhanced feature options and are designed to replace traditional analogue telephones for connection to the PSTN (Public Switched Telephone Network). 

Home Phone

Home Phone is a low-cost basic service that provides residential users with the capability to make and receive both on-network and off-network calls.

Office Phone

Office Phone is an enhanced solution for business users. Office phone includes voice mail and access to a Voice Portal for call control(forward/busy/unavailable).

Fax to Email

Fax to Email is a inbound service to receive faxes on a nominated number. The received faxes are converted to a PDF format and sent to a nominated email address.

Email to Fax

Email to Fax is an outbound service to send faxes from a nominated number. The information to be faxed is sent from a nominated email address in PDF format. The PDF file will be converted to FAX format and sent to the destination number.

Singleline Phone

 Single line services provide low cost and enhanced feature options and designed to replace traditional analogue telephones for connection to the PSTN (Public Switched Telephone Network). 

Home Phone

Home Phone is a low-cost basic service that provides residential users with the capability to make and receive both on-network and off-network calls.

Office Phone

Office Phone is an enhanced solution for business users. Office phone includes voice mail and access to a Voice Portal for call control (forward/busy/unavailable).

Fax to Email

Fax to Email is a inbound service to receive faxes on a nominated number. The received faxes are converted to a PDF format and sent to a nominated email address.

Email to Fax

Email to Fax is an outbound service to send faxes from a nominated number. The information to be faxed is sent from a nominated email address in PDF format. The PDF file will be converted to FAX format and sent to the destination number.

Voice Applications and Services

Communication is vital to any business. TruVoice offers voice solutions to keep businesses connected. TruVoice applications provide the support, management and mobility your users need. `

Call-in

Call-in  provides a web-based management solution for non-geographic inbound voice numbers including 13, 1300 and 1800. Call-in is highly flexible with support for simple and complex call routing scenarios.

International Bound
International Inbound

International Inbound services provide premium quality global voice origination services combined with the largest international coverage of local, national, mobile and toll-free virtual numbers.

Tone2Pay

Tone2Pay is a secure payment product designed for call centers / online businesses to securely process credit card transactions. Tone2Pay will allow call center agents to process credit/debit card payments without transmitting cardholder data to the agent.

Audio Script
AudioScript

Audio Messaging (AudioScript) services provide audio message solutions suitable for IVR’s and message on hold applications. Consultation services liaise directly with customers to find the key objectives they want to impart to their clients and professional scriptwriters produce scripts in conjunction with customers. The voice talent utilised are industry professionals chosen for their ability to deliver “broadcast industry” quality productions.

Voice Applications and Services

Communication is vital to any business. TruVoice offers voice solutions to keep businesses connected. TruVoice applications provide the support, management and mobility your users need. `

Call-in

Call-IN  provides a web-based management solution for non-geographic inbound voice numbers including 13, 1300 and 1800. Call-in is highly flexible with support for simple and complex call routing scenarios.

International Bound
International Inbound

International Inbound services provide premium quality global voice origination services combined with the largest international coverage of local, national, mobile and toll-free virtual numbers.

Audio Script
AudioScript

Audio Messaging (AudioScript) services provide audio message solutions suitable for IVR’s and message on hold applications. Consultation services liaise directly with customers to find the key objectives they want to impart to their clients and professional scriptwriters produce scripts in conjunction with customers. The voice talent utilised are industry professionals chosen for their ability to deliver “broadcast industry” quality productions.